Helpdesk Manager Salaries in Chantilly, VA

Associate’s or bachelor’s degree in information technology, business, or related field, or equivalent experience preferred.

$110,600 - $128,600 a year

Train personnel on help desk systems, tools, knowledge resources, documentation standards, troubleshooting methods, and current technical or product updates.

$130,000 - $222,100 a year

2 days ago

Assist in the implementation of new help desk tools and technologies. We give you the tools to be successful; all you need to do is bring your best ideas, your…

Up to $165,000 a year

Monitor Service Desk performance and customer service skills (phone calls, email and in person) for training and addressing areas of concern.

$80,000 - $100,000 a year

Manage vendor relationships, participate in budget planning, and support forecasting and license optimization for end‑user technologies.

$163,900 - $198,300 a year

Manage, mentor, and develop a team of 10–15 Tier 1 agents, promoting a positive and productive work environment. Active Secret clearance or higher.