Helpdesk Specialist Salaries in Chantilly, VA

Respond to user inquiries via calls, emails, and tickets, assisting with account setup, system navigation, and basic troubleshooting. Junior Level (0–3 years).

$70,000 - $90,000 a year

4 days ago

This role supports both end users and field technicians, ensuring that security systems remain reliable, functional, and properly maintained.

$75,520 - $94,400 a year

Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.

$45,000 - $52,000 a year

Activities may include, but are not limited to software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s…

$70,000 - $95,000 a year

Handling incoming work orders, emails, and phone calls for a customer base of over 1500. The Help Desk Tech II will provide telephone, online and in-person…

The successful candidate will use problem management database and help desk systems as the primary problem tracking and resolution tool.