Customer Service Manager Salaries in Chevy Chase, MD

You'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and…

$95,000 - $110,000 a year

Manage all aspects of the customer relationship and daily interactions, serving as the primary point of contact for customer calls, visits, escalations, and…

$79,000 - $116,000 a year

This position oversees inbound call operations, workforce management, customer case ownership processes, service-level performance, employee development, and…

$71,932.48 - $107,898.72 a year

7 days ago

Oversee the preparation of all correspondence to clients, customers, and third parties in response to complaints, research requests, data inquiries and the like…

$139,786 - $238,014 a year

7 days ago

Bachelor’s degree in Business, Public Administration, Design, Communications, or related field; Strong knowledge of CX methodologies, customer-insight tools,…

$111,298 - $189,507 a year

Fine hand manipulation and grasping/handling (typing, using small tools) – frequently (2.5-5.5 hours/day). The Client Experience Manager is the lead member of…

$85,000 - $95,000 a year