Technical Specialist Salaries in Chevy Chase, MD

Experience with help desk ticket tracking tools and workflow. Ability to understand technical guidance and instructions and communicate them effectively to end…

Basic technical proficiency and ability to learn new software tools quickly. Bachelor’s degree in any field. Perform accurate data entry and data validation to…

$40,000 - $50,000 a year

Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of…

$40,160 - $60,000 a year

Assists on calls relating to data load file formats or media encryption software with Case - Manager and other IT individuals as requested.

$61,152 - $82,992 a year

Evaluate incoming calls to determine the extent of support required and escalate user to Tier II or Tier III in the shortest possible time frame if required.

Key responsibilities will include preparation of software documentation formats/templates, analytical reports, as well as technical training material.