Helpdesk Agent Salaries in Chicago, IL

Previous experience working as Help Desk clerk using remote support tools. Asist in MDM tasks, including application deployment, device profile and deployment.

$55,000 a year

This entry-level role is ideal for individuals passionate about problem solving, technology, and providing top-tier customer support.

$19 - $22 an hour

They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. Bilingual in English and Spanish preferred.

Provide Tier 1–3 technical support to end-users across hardware, software, and network issues — via phone, email, and in person.

$95,000 - $110,000 a year

Verify actual GenAI activation state directly in the Now Assist Admin panel rather than relying on vendor or marketing materials.

$100,000 - $120,000 a year

The other half is staying in accounts after the deal closes, scoping new custom integrations and building new workflows alongside the field deployment managers…