Technical Support Occupations Salaries in Massachusetts

Troubleshoots and resolves incident tickets related to technical difficulties with hardware, software, and the network. Cisco Call Manager experience a plus.

$30 - $33 an hour

3 days ago

Communicate with customers through phone calls and e-mails. Act as a deployment specialist: plan and execute software and hardware updates, migration and remote…

Bachelor's Degree, certification in a related field or 2 years experience working in a technical support, help desk, or SAAS operation environment.

$55,000 - $65,000 a year

Provides troubleshooting and assistance to customers and Werfen field personnel in a call center environment. Bachelor’s degree in Biology, Medical Technology,…

$80,000 - $95,000 a year

Responsible for high quality technical documentation regarding customer issue including resolution and within internal knowledge base systems, and internal team…

$80,000 - $100,000 a year

You will work directly with users to diagnose and resolve technical issues, manage service requests from initial report through resolution, and collaborate with…

$76,000 - $96,000 a year

8 days ago