Bilingual Customer Service Associate Salaries in Maryland

Experience with data entry, analysis skills, and outbound calling strategies enhances effectiveness in this role.

$18 - $22 an hour

Assists callers efficiently and in a polite, courteous and professional manner at all times. Basic computer and typing skills.

Assist policyholders with changes, payments, and general account management. Process policy endorsements and other administrative tasks accurately.

$18 - $20 an hour

Create and send telephone encounters to verify existing and new insurance that cannot be verified using the IE button. Perform opening and closing duties daily.

$19.00 - $23.75 an hour

Monitor daily call activity (60+ calls/day per CSR) and ensure service standards are met. Team Leads are expected to support their team daily while driving…

$20 - $21 an hour

Answer telephone calls as necessary. 1+ years of customer service experience. Respond to emails from partners and customers in a timely manner.