Help Desk Analyst Salaries in Colorado

Provide phone-based technical support, handling a high volume of inbound calls professionally. Deliver excellent customer service and clearly explain technical…

$37,000 - $75,000 a year

Field incoming requests to the Service Desk via phone, e-mail, and in-person to ensure courteous, timely and effective resolution of end user issues.

$25 an hour

6 days ago

Uses available tools, technical skills and abilities to resolve as many cases as possible from the Service Desk perspective, increasing first touch resolution.

$58,656.00 - $77,572.56 a year

9 days ago

Associate’s degree in computer science, information technology, or related technical field. The position supports a wide range of technologies including end-…

$64,300 - $71,400 a year

Ensure all chats and calls are correctly recorded, classified and assigned the priority, urgency and resources. A user cannot log into the myColorado app.

$22 - $27 an hour

Preferred: Experience with MDM, Automox, SmartDeploy, FreshService, Trellix, software deployment tools, and basic TCP/IP, DNS, DHCP, VPN, and networking.

1 day ago