Technical Support Salaries in Columbia, MD

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim…

$32,256 - $59,136 a year

Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat.

$102,000 - $173,000 a year

14 days ago

2+ years of experience in help desk, technical support, or customer service roles. Associate’s degree in a related field or equivalent experience.

Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner. Identify and troubleshoot technical issues.

$30 - $33 an hour

Service Desk Analysts receive inbound calls and provide functional customer service and application software assistance to business applicants of the Federal…

$24 - $28 an hour

Provide immediate response to smart classroom calls for technical assistance (AV button alerts). The purpose of this class is to provide prompt and efficient…

$46,596 - $91,343 a year