Service Desk Manager Salaries in Columbus, OH

The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…

The ideal candidate has proven experience mentoring, coaching, or providing technical leadership to IT support teams and is comfortable serving as a go-to…

This role is responsible for providing exceptional customer service, resolving common technical issues, documenting work accurately, and escalating issues…

$45,000 - $55,000 a year

The IT Service Desk Manager provides technical support to both internal and external customers through phone calls, website chats, emails, etc.

$52,750 - $56,000 a year

Resilience under pressure, and confidence holding others accountable and making escalation calls. You'll work in a warehouse office environment, mainly at a…

$65,000 - $75,000 a year

Direct experience leading a service desk or managed service operation, including SLAs, scorecards, deflection, cost per ticket, user experience, and vendor…

4 days ago