Helpdesk Technician Salaries in Iowa

Associate degree in IT, Computer Science, or related field preferred. 1 to 2 years of experience in a help desk or technical support role preferred.

Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software,…

Answers incoming phone calls promptly and professionally within established Service Level Agreement using Automatic Call Distribution.

OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…

$18 - $25 an hour

Strong customer focus; clear communicator who can translate technical issues into impact, status, and next steps for both technical and non-technical audiences.

$109,000 - $140,000 a year

Valid driver's license with a clean driving record. Regular use of hands and fingers for typing and handling documents. Health, Dental, and Vision Insurance.

$50,000 - $120,000 a year

2 days ago