Call Center Manager Salaries in Davidson, NC

Monitor inbound and outbound calls, internet leads, texts, emails, and other customer communication channels. Recruit, train, and develop BDC representatives.

$85,000 - $120,000 a year

10 days ago

Support representatives with troubleshooting technical issues, answering system or service questions, and educating customers on proper use and maintenance of…

Create lead scoring and routing logic to direct leads to the appropriate sales channel (inside vs. field). Optimize and scale the process to recruit and hire…

$80,000 - $125,000 a year

Thorough knowledge of state and federal requirements. Demonstrated experience providing the vision, development and or implementation of call center strategies…

10 days ago

You’ll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call.

Provides input on annual budget for maintenance and repair expenses, manage activities in line with the budget by developing effective reporting tools.

$63,440 - $95,160 a year