Technical Support Occupations Salaries in Massachusetts

Communicate with customers through phone calls and e-mails. Act as a deployment specialist: plan and execute software and hardware updates, migration and remote…

Bachelor's Degree, certification in a related field or 2 years experience working in a technical support, help desk, or SAAS operation environment.

$55,000 - $65,000 a year

Translate technical detail for non-technical stakeholders — and business context for technical ones. It's a role for someone who likes to get into the weeds of…

$70,350 - $92,400 a year

Provide technical and break/fix support for all End User hardware and software; peripherals such as printers, and mobile devices; respond to incoming incidents:…

$22.05 - $33.08 an hour

14 days ago

Support and license administration of end user software including but not limited to Microsoft Office, Adobe, Lucid, Matlab, etc.

$77,000 - $102,000 a year

13 days ago

We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex…

$18.00 - $24.30 an hour