Phone Representative Salaries in Des Moines, IA

Answer incoming calls promptly, addressing inquiries or redirecting them to the appropriate department or personnel. REPORTS TO: Patient Access Manager.

Receive a high volume of inbound calls and emails. Use best practices in customer service techniques to develop rapport and build relationships with customers.

$24 - $30 an hour

Organization – Varied organizational skills like notetaking, time management, and prioritizing help agents handle daily workloads.

$16.63 an hour

12 days ago

Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities…

$45,760 a year

The employee uses computer and telephone equipment. Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet…

$24 - $27 an hour

Provide exceptional patient service by answering patient phone calls, clinical inquiries and billing inquiries from the incoming multi-line telephone system in…