Service Desk Support Salaries in Des Moines, IA

Inbound Telephone Support – perform telephone support as scheduled. Assist and educate customers with inquiries related to both software and hardware, account…

Answer and manage incoming support calls, emails, walk-ins, and tickets during core hours (7:30 AM – 6:00 PM), providing prompt, courteous, and effective Level…

Associate or bachelor’s degree in IT or related field, or equivalent experience. 2–4 years of experience in service desk or technical support roles.

Associate’s degree in Information Technology or a related field preferred. Develop and update technical documentation and user guides.

2 days ago

Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations.

$24 an hour

In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues,…

$60,000 - $75,000 a year