First Line Managers Salaries in Massachusetts

Provide “guest-first” service by listening, responding and resolving all guests’ requests quickly through strong knowledge of all café products.

Navigates ambiguous, high-stakes situations — org restructures, capability gaps, role evolution driven by AI — where the right answer isn't obvious, exercising…

$150,000 - $190,000 a year

Closes the kitchen properly and follows the closing checklist for kitchen stations; assists others in closing the kitchen.

Provide “guest-first” service by listening, responding and resolving all guests’ requests quickly through strong knowledge of all café products.

Attend client meetings/conference calls as needed. Understand the assigned client requirements for assigned accounts and develop processes (if needed) to ensure…

$135,000 - $155,000 a year

Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive,…

$20 - $25 an hour