Bilingual Customer Service Associate Salaries in Maryland

Assist policyholders with changes, payments, and general account management. Process policy endorsements and other administrative tasks accurately.

$18 - $20 an hour

Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, online, fax and in-person requests for assistance from customers/stakeholders.

$15.42 an hour

Monitor daily call activity (60+ calls/day per CSR) and ensure service standards are met. Team Leads are expected to support their team daily while driving…

$20 - $21 an hour

Valid driver's license and reliable transportation. Collect all payments, complete insurance authorization, and follow up on insurance verification.

Log and manage quality assurance complaints and credit requests. Look up and verify customer orders and invoices. Generate and print end-of-day reports.

$18 - $19 an hour

Must have knowledge of call center tasks, as during times of low call volume, will be responsible for handling other types of calls.

$21.00 - $26.25 an hour