Customer Service Manager Salaries in Durham, NC

You will have oversight of the GEC (Global Engagement Center) teams performing inbound calls, email, chat and processing/fulfillment of work in the GEC.

$95,000 a year

7 days ago

Support calls, dispatch coverage, and escalations as needed. Review recorded calls for coaching, compliance, and improvement. Paid time off and paid holidays.

$80,000 - $100,000 a year

Meet the performance goals set against metrics, such as revenue target and number of calls handled. 3 years working in a customer service role.

$65,000 a year

Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the…

5 days ago

Call Metrics: call volume, call answer rate, average speed to answer, abandoned call rate, voicemail backlog, average handle time, and call volume by…

$70,000 - $85,000 a year

14 days ago

Ability to develop and maintain relationships with customers and suppliers to achieve short and long-term goals of branch. In this role you will:

$84,000 a year