Script Supervisor Salaries in Durham, NC

Support calls, dispatch coverage, and escalations as needed. Review recorded calls for coaching, compliance, and improvement. Paid time off and paid holidays.

$80,000 - $100,000 a year

Call Metrics: call volume, call answer rate, average speed to answer, abandoned call rate, voicemail backlog, average handle time, and call volume by…

$70,000 - $85,000 a year

9 days ago

Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information…

Oversee seamless daily operations: opening/closing, patient check-in, scheduling, secure cash handling, and more.

Beyond active deal support, you will be a key architect in the evolution of our growth engine, providing direct input into the design and maintenance of the…

Monitor telephone representatives regularly to ensure that calls are being handled properly and scripts are being followed (including call activity and volume…