Technical Support Analyst Salaries in New York State

Act as the initial point of contact for user support calls to the IT Clinical Service Desk, ensuring all calls are logged correctly and promptly allocated.

$50,000 - $73,000 a year

Act as the initial point of contact for user support calls to the IT Clinical Service Desk, ensuring all calls are logged correctly and promptly allocated.

$50,000 - $73,000 a year

Associate’s degree in IT field of study or equivalent combination of education and experience. The Help Desk Analyst is a critical member of the IT department,…

$60,000 - $65,000 a year

Perform root cause analysis of technical issues to identify the problem's source, determine possible solutions, Test and implement solutions, when necessary,…

$60,000 - $90,000 a year

Uses systems and diagnostic tools to troubleshoot issues, either resolving the issue at hand or escalating to the appropriate technical expert.

$44.34 - $50.00 an hour

Partner with other groups in VS&Co to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.

$68,200 - $89,460 a year