Customer Service Team Lead Salaries in Massachusetts

Talking to customers, clients, and staff to resolve everyday problems externally and internally. Maintaining customer records by updating account information.

$24 - $34 an hour

Respond to customer emails and phone calls and provide timely follow-up. Provide basic Level 1 customer support and escalate technical issues when needed.

$55,000 - $65,000 a year

3 days ago

A team oriented attitude and a valid driver’s license are also required. This role also involves investigating discrepancies in meter readings or consumption,…

$62,000 - $74,500 a year

Experience with support/CRM tools, such as Zendesk. Prior experience in customer service. As a member of our Support Team, you will have a direct impact on…

$41,000 - $44,000 a year

7 days ago

We collaborate everyday using a variety of tools such as slack, google meet, and confluence/ JIRA to ensure we're making decisions with our customers' best…

Monitor department workflows and performance using Epic and Tableau dashboards and reporting tools, including work queue monitoring reports, to identify trends,…

$25.50 - $36.49 an hour

3 days ago