Technical Support Specialist Salaries in Massachusetts

Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ready and working. Take responsibility for office networking, wired and…

$85,000 - $100,000 a year

Assist with cybersecurity tasks, including developing architecture, mitigating risks, and maintaining security solutions.

$60,000 - $100,000 a year

Support Management: Respond to and manage incoming support requests via phone, email, or ticketing system. At least 1-2 years of experience in service desk,…

$55,000 - $75,000 a year

Advanced knowledge of computer hardware, software, server platforms, networks, office software, operating systems, and cloud computing tools.

$37 - $47 an hour

Qualifications Educational background and/or equivalent professional experience in Information Technology or a related field.

Follow up with customers to ensure their technical issues are resolved. Update our internal databases with information about technical issues and useful…