Helpdesk Manager Salaries in Fairfax, VA

Associate’s or bachelor’s degree in information technology, business, or related field, or equivalent experience preferred.

$110,600 - $128,600 a year

Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle inquiries and technical issues effectively.

$120,000 - $135,000 a year

Assist in the implementation of new help desk tools and technologies. Salary up to $165,000, depending on qualifications, including relevant certifications,…

Up to $165,000 a year

This role is responsible for managing daily Service Desk operations, supervising multi-tier technical support teams, driving operational excellence, and…

$112,000 - $179,000 a year

Manage vendor relationships, participate in budget planning, and support forecasting and license optimization for end‑user technologies.

$163,900 - $198,300 a year

13 days ago

Monitor Service Desk performance and customer service skills (phone calls, email and in person) for training and addressing areas of concern.

$80,000 - $100,000 a year