Customer Experience Supervisor Salaries in Falls Church, VA

You'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and…

$95,000 - $110,000 a year

8 days ago

Ability to develop and maintain C-Level relationships. Ability to deliver custom ROI analysis for your customer portfolio.

$70,000 - $75,000 a year

Help Desk Institute (HDI) certification or International Customer Management Institute (ICMI) or equivalent contact center leadership training.

Serve as Product Evangelist and SME on calls with prospects in Customer meetings, articulating our value proposition. Company-provided laptop and hardware.

$110,000 - $125,000 a year

Maintain technical credibility in every interaction, speaking knowledgeably about Expel's service and security operations basics.

$73,500 - $106,600 a year

14 days ago

Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat). 7+ years in contact center operations.