Customer Support & Client Services Managers Salaries in Florida

Act as management escalation point for escalated calls. Support all Customer Contact Center process including but not limited to schedule adherence, department…

Score calls against a defined QA rubric covering greeting, discovery, booking, and closing. Answer inbound calls as needed to support the team during peak…

$28 - $32 an hour

In this role, you will also be expected to be trained to support all state(s) and all skills; provide training and post-training support; maintain knowledge…

6 days ago

Perform switch/complaint calls as needed. Bachelor’s degree preferred or equivalent work experience, with at least one year of management experience in a…

$50,000 a year

Monitor inbound and outbound calls to ensure conformity to company policies and procedures, and to assess customer service skills.

$20.00 - $21.75 an hour

1 day ago

Strong understanding of Medicaid, Medicare Advantage, D-SNP, case management, or social drivers of health. This is a senior individual contributor role with day…

$115,000 - $130,000 a year