Customer Support & Client Services Managers Salaries in Florida

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing…

$36.00 - $37.50 an hour

5 days ago

Act as management escalation point for escalated calls. Support all Customer Contact Center process including but not limited to schedule adherence, department…

You stay ahead of industry trends and familiar with service standards, constantly driving improvements to our methodologies and challenging the team to evolve,…

$75,000 - $90,000 a year

Monitoring and coordinating agents' movements and activities, and assisting in the field as necessary to ensure a positive member and group experience.

Provide direct support with incoming calls, tickets, and chats as needed. Deliver individualized reports during one-on-one sessions, highlighting key metrics…

Monitors and provides feedback related to phone demeanor, technical accuracy, performance, and conformity to company policies as needed.

$65,000 - $85,000 a year

13 days ago