Head Of Customer Service Salaries in Massachusetts

Proactively align with field leadership and area stakeholders to improve visibility, trust, and operational outcomes. Short- and long-term disability.

$125,900 - $173,150 a year

Identify and develop key customer advocates, collaborating with the Marketing organization to generate case studies, referrals, and success stories that…

$143,513.33 - $231,200.00 a year

2 hours ago

Bachelor’s degree in Business, Communications, Transportation, Public Administration, or related field preferred. Passenger communications and service delivery.

$200,000 - $280,000 a year

Decides: CVM team structure, hiring, and portfolio coverage model; client health methodology and risk classification; escalation calls and at-risk account…

$250,000 - $275,000 a year

The right leader will turn world-class product capability into adoption, adoption into retention, and retention into expansion and long-term customer value.

$320,000 - $365,000 a year

20+ years managing vendor partnerships and strategic relationships, driving cost optimization, operational resilience, and risk-controlled delivery across…

$225,000 - $337,500 a year