Senior Customer Service Representative Salaries in Franklin, WI

Adhere to MGIC Confidentiality requirements, whether MGIC’s or respective customer requirements, when handling calls and emails.

$25.97 - $42.86 an hour

This role is responsible for resolving escalated customer issues, mentoring team members, driving continuous improvement initiatives, and serving as a liaison…

Perform data entry functions for order entry and other tasks. Knowledge of Six Sigma or lean manufacturing process as it relates to customer service is a plus.

Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end of shift drawer counts, following all…

1 day ago

Follows detailed contract review/customer requirements/audit guidelines on order entry. Process incoming transactional customer requests with a strong sense of…

9 days ago

Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational…

2 days ago