Senior Technical Support Salaries in Georgia

Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.

Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time.

Conduct training sessions to develop team members’ technical skills and customer service capabilities. Bachelor of Science in Information Technology or other…

$141,614 a year

Receives incident from escalation of L2 or receives incident from application& infrastructure teams directly; troubleshoots technical issues via phone, tickets…

$50,000 - $130,000 a year

4 days ago

Excellent verbal and written communication skills, with the ability to explain technical and AI-specific concepts clearly to both non-technical users and…

$89,600 - $103,000 a year

Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time.