Technical Specialist Salaries in Germantown, MD

Assists on calls relating to data load file formats or media encryption software with Case - Manager and other IT individuals as requested.

$61,152 - $82,992 a year

Responds to telephone calls, emails, and personnel requests for technical support. Identifies, researches, and resolves technical problems.

$30 an hour

Licenses and Certification Must have a valid driver’s license and a good driving record. HOC is authorized to acquire, own, lease, and operate housing; to…

$57,173 - $92,599 a year

The contractor shall assist federal staff with administrative, technical, and analytical activities associated with grant application review and award…

$87,000 - $171,000 a year

Experience with help desk ticket tracking tools and workflow. Ability to understand technical guidance and instructions and communicate them effectively to end…

Evaluate incoming calls to determine the extent of support required and escalate user to Tier II or Tier III in the shortest possible time frame if required.