Guest Service Agent Salaries in New York State

Offers a sincere greeting before the guest reaches the desk and ascertains the satisfaction of the guest’s stay. Handles complaints and angry guests.

$31.48 - $35.41 an hour

8 days ago

Advise guest of any messages, mail, faxes, etc. received for them and hand them to the guest if they come directly to the front desk.

$31.48 an hour

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service…

$32.85 - $43.81 an hour

12 days ago

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions.

$32.86 an hour

Greet guests at the front desk upon arrival, and assist guests with room reservations, check guests in and out upon arrival and departure.

$28.50 - $33.35 an hour

Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

$31.83 - $42.45 an hour