Technical Associate Salaries in Tennessee

Answers and documents end user computer software and hardware incident calls and tickets. The Help Desk Analyst is the first line of support for incoming IT…

$50,000 - $55,000 a year

Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements.

Able to handle call volume of up to 30 calls per day. Setting up new phones/Ipads. Must be able to lift at least 50 pounds. IT Call Center Experience preferred.

Demonstrated experience with maintaining and answering questions about technology equipment. Associate’s Degree in technology or related field.

$20 an hour

Due to the implementation of a new eligibility system, PERLSS, the help desk has seen an increase in responsibilities related to answering calls, responding to…

Due to the implementation of a new eligibility system, PERLSS, the help desk has seen an increase in responsibilities related to answering calls, responding to…