Call Center Representative Salaries in Grand Rapids, MI

You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home…

$15 - $50 an hour

Ensure accuracy and follow-up on all account maintenance, troubleshooting, and technical support for digital banking tools. High school diploma or GED required.

7 days ago

The Contact Center Research Representative (CCRR) is responsible for delivering superior customer service through timely responses to incoming calls and emails.

From $19.19 an hour

Answer inbound calls from customers and prospects. Initiate outbound calls to previous customers and new prospects. This role focuses on developing and.

$17 - $19 an hour

Conduct outbound customer outreach, including thank-you calls, customer follow-up calls, retention activities, and customer satisfaction initiatives.

Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution.