Entry Level Technical Support Salaries in Grand Rapids, MI

You will answer questions on basic technical issues and offer advice to solve them. Troubleshoot technical issues in: Windows, M365/Outlook, and other common…

Experience configuring and administering multiple software packages and server tools, including: Windows OS, VMware, vSphere and Cisco networking tools.

This role fields customer calls and emails for Tier 1 support and some Tier 2 level support, escalating to higher-tier engineers when needed.

$45,000 - $65,000 a year

Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.

We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex…

$15.00 - $18.75 an hour

7 days ago

This position will be included in the department on-call rotation to assist with high priority calls. Support tasks include support of desktop computers,…