Call Center Supervisor Salaries in Grapevine, TX

When necessary you will handle incoming phone calls. Check inbound fax for inbound orders i.e. jails, ultrasounds and facility fax orders and distribute to the…

9 days ago

Ensures the team's adherence to government, state and organization regulations (e.g. SEC, FINRA, state Insurance Department, etc.).

$77,600 - $88,000 a year

Bachelor’s degree or related field or equivalent experience. Provides strategic leadership and oversight to ensure exceptional customer experiences and…

$60,300 - $132,600 a year

6 days ago

Monitor customer service calls to observe employee demeanor, technical accuracy, and conformity to company policy and procedures.

$30 an hour

You'll provide daily guidance, boost team performance, and streamline operations using practical strategy and data-driven decisions.

Review and score customer calls using quality control guidelines to ensure agents are meeting established criteria; Calibrate with other Team Members to ensure…