Helpdesk Specialist Salaries in Greenbelt, MD

Responds to telephone calls, emails, and personnel requests for technical support. Identifies, researches, and resolves technical problems.

$30 an hour

Diagnose and resolve complex system issues, including multi-factor authentication failures, identity anomalies, network connectivity problems, and endpoint…

$41.82 - $46.91 an hour

Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) and/or CompTIA A+ certification(s) preferred. Medical, Dental, and Vision Coverage.

$17.50 an hour

Log all service calls into the help desk call tracking system and ensure all tickets are monitored, distributed, and resolved in a timely fashion.

14 days ago

Excellent problem-solving skills and the ability to communicate technical information clearly to non-technical users.

$50,000 - $70,000 a year

11 days ago

Possess a valid driver’s license and ability to lift up to 50 lbs. Must possess an industry-recognized certification such as CompTIA A+, MCSE, or equivalent.

$70,000 a year