Customer Service Manager Salaries in Hackensack, NJ

Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.

$57,000 - $95,000 a year

Provides leadership for Customer Care Center operations for the designated brand(s), driving a customer-first culture while delivering on service, sales, and…

$69,000 - $115,000 a year

Lead a team of 2-4 call center supervisors responsible for overall production including calls, chats and emails. Strong experience with the iGaming industry.

Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms. Working knowledge of Microsoft Dynamics.

$75,000 - $90,000 a year

Leverage internal and external data insights to develop actionable strategies to improve service levels, customer scorecards, and overall performance.

$105,000 - $120,000 a year

Must possess and maintain a valid US driver’s license and a safe and satisfactory driving history. Motivate, coach and develop personnel towards high levels of…

$83,775 - $144,200 a year