Senior Customer Service Representative Salaries in Ohio

Take 20-25 inbound calls per day. Responds to correspondence, complaints, and information requests via telephone or e-mail. Seeking a 11am-8pm ET shift.

Educate users on the latest SaaS platform features and act as an escalation point for technical issues relating to software function and upgrades.

$110,000 - $120,000 a year

Responds to complex customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic…

9 days ago

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

$41,250 - $68,750 a year

Professional certification may be required in some areas. Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a…

Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed).