Customer Experience Specialist Salaries in Hickory, NC

Associate’s degree in Human Services, Business, or a closely related field and 2 years of experience as an Income Maintenance Caseworker; OR. As of 7/1/2025:

$53,922.88 - $67,403.61 a year

Frequent use of computers, phones, and healthcare systems. Review provider orders, treatment plans, and clinical documentation to ensure medical necessity and…

3 days ago

Verify that all customer signatures, dates, and documents are complete and valid. Professional phone etiquette and communication skills.

Activity Management: Coordinate efforts among field technicians, on-site contacts, and clients. We treat people with high regard, independent of status or…

$40,000 - $50,000 a year

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.

3 days ago

Follow up calls to verify that claims submitted were received and are in processing. Must be able to routinely use standard office equipment such as computers,…

2 days ago