Technical Support Occupations Salaries in Hickory, NC

? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues.

This position answers incoming calls, staffs the IT Service Lobby, assists with password resets and basic account issues, creates support tickets, and routes…

In this role, you will be the first line of defense for our users' technical needs. Provide clear and concise instructions to guide users through problem-…

When not traveling, this role will contribute to service desk support remotely, assisting with ticket resolution and technical escalations.

Activity Management: Coordinate efforts among field technicians, on-site contacts, and clients. We treat people with high regard, independent of status or…

$40,000 - $50,000 a year

Valid driver’s license with the ability to travel regularly between company locations. Provide technical support for plant and production equipment, including…