Customer Service Manager Salaries in Massachusetts

Department Management: • Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office• Ensure…

$64,800 - $97,200 a year

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA…

$80,000 - $90,000 a year

9 days ago

Valid driver's license required. Proven experience managing managers or senior level agents handling escalations, complex casework, and high impact customer…

$110,000 - $148,500 a year

Proficient in using contact center technology and tools, such as workforce management software, call routing systems, and quality monitoring platforms.

$58,136 - $84,656 a year

Proactively align with field leadership and area stakeholders to improve visibility, trust, and operational outcomes. Short- and long-term disability.

$125,900 - $173,150 a year

Possess a valid driver’s license and driving record that meets company requirements. Bachelor degree preferably in a business or engineering subject area or…

$88,000 - $130,000 a year