Help Desk Analyst Salaries in Horsham, PA

Provide hands‑on technical assistance to end users in field locations, delivering high‑touch customer service and serving as a trusted IT point of contact.

Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users.

Coordinates activities with help desk staff and assists with scheduling to ensure the help desk is operational during scheduled hours.

Serve as a role model of exemplary customer service to faculty, staff, students, and guests of the University by professionally and accurately using independent…

Valid driver’s license and clean driving record. Do you have a valid driver’s license? In return, you get exposure to a genuinely broad stack, senior engineers…

$33,000 - $55,000 a year

7 days ago

The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand.