Helpdesk Coordinator Salaries in Texas

Step in when the dispatcher isn't available and answer calls, emails and dispatch work orders. You will learn steps to attempt to remedy the issue using these…

Identify end user training needs, provide input on training material, and arrange training sessions, with special focus on MS 365 tools.

Assists internal and external customers and staff through the Customer Service help desk, phone calls, email or face to face encounters.

Obtains insurance benefits & completes data entry requirements. Addresses complaints concerning billing or service rendered, referring complaints of service…

Own incident and problem management for end-user services, including major incident communications/coordination, trend analysis, root cause identification, and…