It Support Manager Salaries in Massachusetts

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience. The IT Desktop Support Manager – AI-Enabled Service…

$105,600 - $168,900 a year

Actively monitor service operations, including ticket queues, phone coverage, service desk activity, and field support assignments, ensuring work is addressed…

14 days ago

This individual serves as the primary point of contact for assigned accounts, facilitates and coordinates technical support and incident response, leads root…

$120,000 - $140,000 a year

Minimum of five years’ experience in a Software Application Engineering required (within Medical Device or Healthcare field preferred).

Advanced hardware and software comprehension, including Microsoft apps, RMM tools, Databases, and other local (or web-based) applications.

$70,000 - $95,000 a year

Create and review technical documentation including troubleshooting guides, field procedures, FAQs, and customer-facing support materials.

$95,000 - $100,000 a year