Call Center Representative Salaries in Massachusetts

The Call Center Agent ensures patient access to the practice by answering, screening and processing a high volume of incoming calls to the call center.

$19.50 - $25.58 an hour

Answers, screens, and routes calls; records messages and escalates urgent matters appropriately. Provides front desk coverage as needed.

$19.83 - $29.49 an hour

The Enrollment Contact Representative serves as the front line contact (via phone) for parents and students and assists in the successful recruitment,…

$23.02 - $31.66 an hour

The Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient…

$18 - $25 an hour

Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup…

$20.50 - $27.59 an hour

9 days ago

Customer Service Representatives represent South Shore Hospital, and Answering Service clients by answering live telephone calls professionally, accurately, and…

$18.20 - $26.00 an hour