Center Manager Salaries in Indian Head, MD

Recruiting, training, motivating, and coaching agents to achieve performance goals. Building relationships with customers and agents, resolving issues, and…

Bachelor’s degree in Business, Management, or a related field is required. Lead and develop teams of supervisors and Customer Service Representatives (CSRs),…

Bachelor’s degree in a human services field, highly preferred. Operates in full compliance with all applicable federal, state and local fire, health, safety,…

$100,000 - $110,000 a year

Manage incoming and outgoing shipment activity; oversee efficient, accurate, and timely customer service to ensure service goals are attained.

$82,000 a year

9 days ago

Conduct quality audits of service desk tickets, calls, and chats to assess communication effectiveness, issue resolution accuracy, and compliance with…

4 days ago

Oversee content data entry, formatting, and design to ensure clarity and usability for contact center staff. Strong writing, editing, and content design skills.