Call Center Representative Salaries in Jackson, MS

Strive to answer all calls pleasantly, and be helpful with their requests. Demonstrate empathy and active listening during patient calls.

Handle inbound and outbound calls lasting 15–30 minutes. Empathy, patience, and professionalism throughout long or consecutive calls. Full time, 8 hour shifts.

$15.50 - $16.50 an hour

Manage a high volume of inbound calls to meet and exceed client contractual obligations. Our agents are empowered by smart technology, including AI-powered…

$17 - $19 an hour

Respond to inbound calls from providers and members regarding Medicaid and healthcare inquiries. Document all calls promptly and accurately.

$29,100 - $41,600 a year

Focuses on driving high quality service experience by effectively listening, understanding, and satisfying customers’ needs.

5 days ago

Answer calls promptly, using approved opening scripts. Their primary job is to greet each customer professionally, gather and verify all required details, and…