Customer Service Manager Salaries in Kensington, MD

You'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and…

$95,000 - $110,000 a year

Imagine leading a front-facing team that shapes the daily experience of every resident, family member, and guest who walks through our doors.

$26.75 - $32.25 an hour

Bachelor’s degree in Business, Operations Management, Statistics, Analytics, or a related field is required. Certified Workforce Management Professional (CWMP)…

Must be able to obtain and maintain a valid gaming license as determined by the Maryland Lottery & Gaming Control Agency. Free food and discounted meals.

$73,003 - $100,694 a year

Oversee the preparation of all correspondence to clients, customers, and third parties in response to complaints, research requests, data inquiries and the like…

$139,786 - $238,014 a year

11 days ago

Fine hand manipulation and grasping/handling (typing, using small tools) – frequently (2.5-5.5 hours/day). The Client Experience Manager is the lead member of…

$85,000 - $95,000 a year