It Support Salaries in Kittery, ME

Associate's or bachelor's degree in related field, or equivalent professional experience. Prioritize, respond to, and resolve incoming support requests.

$65,000 - $70,000 a year

1 day ago

Respond to and resolve help desk tickets, phone calls, and support requests. Provide end-user training and guidance on IT tools and best practices.

Provide a minimum of 6 hours of daily phone/e-mail support. Need to be available Mon-Fri 8-5pm. 2+ plus years of experience working in Help Desk preferred.

Employer paid training & certification in addition to on-the-job training. IT certification (Microsoft, A+, or Net+ for example). 401k with 3% company match.

Clearly document and communicate root causes, reproduction steps, business impact, and proposed solutions to technical teams and stakeholders as needed.

$85,000 - $105,000 a year

Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users.

From $70,000 a year