Technical Support Salaries in Lake Forest, CA

They are responsible for answering IT requests specific to PC hardware, networks, or software via phone, email, live chat, or instant message.

$29.20 - $42.33 an hour

Communicate technical information clearly and concisely to non-technical users. The Service Desk Analyst is responsible for providing technical assistance and…

$30 - $42 an hour

Respond to and resolve help desk tickets, phone calls, and support requests. Provide end-user training and guidance on IT tools and best practices.

Strong willingness to learn troubleshooting techniques and develop technical skills. Capture symptoms, error messages, troubleshooting steps, and results.

$60,000 - $75,000 a year

10 days ago

Effectively documents all support calls into Service Desk ticketing system and, if necessary, escalates calls to proper internal or external support person.

$61,000 - $100,000 a year

Provide timely level I technical support for all onsite and remote end-users for all technical related and user issues focusing on excellent customer service.

$19.45 - $35.51 an hour

2 days ago