Call Center Supervisor Salaries in Lanham, MD

Bachelor's degree in related field. Maximus compensation is based on various factors including but not limited to job location, a candidate's education,…

$46,000 a year

2 days ago

Quality Assurance: Conduct regular audits of calls and interactions utilizing Dialpad call recordings, analytics, and quality monitoring tools to ensure quality…

$28.00 - $31.74 an hour

Monitor interactions: Ensure calls, emails, and other communications are evaluated for accuracy, quality, and compliance.

Assists staff in resolving complaints or escalated calls. Ensure calls are handled efficiently, accurately, and in a timely manner.

Current, valid, unrestricted independent counseling license issued by a State, the District of Columbia, a U.S. Commonwealth, or a U.S. Territory.

$82,550 - $149,225 a year

Bachelor's degree in Communications, Statistics, Operations Management, Business Management, Social Work, Health Administration or a related field.

$43.27 an hour